Customs Brokerage


It’s all about flow

It’s one thing to design a transportation solution that integrates air, ocean, warehousing, and distribution maximizing efficiencies as goods move from point-to-point along the supply chain. It’s quite another to ensure those goods will flow freely across borders, navigating all the regulatory complexities and compliance issues that might arise along the way.

At Santova Netherlands, we are directly linked by EDI to the Dutch Customs and AEO certified which enables us to process all of your customs formalities in a customs approved environment.

We can act as a fiscal representative for EC (European Community) registered companies. This means that we can clear goods by using the VAT number of the EC registered consignee / buyer. Many companies are using this service in order to avoid clearance at one of the European borders and to avoid paying VAT upon clearance.

AEO -Authorised Economic Operator

Our customs brokerage services include:

  • Requesting refunds and/or import surcharges

  • Fiscal Representative

  • Issuing commodity codes and corresponding duty rates

  • Storing goods under transit

  • Completing customs declarations for import, export and transit of goods

  • Filing appeals, requesting customs permits

  • Requesting BTI (binding tariff information) from Customs to confirm commodity code


If you have any questions about our international freight products please get in touch and we will contact you to discuss your requirements.